Privacy Policy

Last updated: November 2026

Express Lane convenience stores are operated by Heas Energy Services, LLC("Express Lane," "we," "us"), 11551 Nuckols Road, Suite R, Glen Allen, VA 23059. This policy explains what information we collect through our website, our social media pages and our online advertising, and how we use it.

1. Information we collect

When you contact us. If you message us, comment on our posts or email us, we receive your name or profile name and the content of your message.
From our social media pages.Meta (Facebook and Instagram) gives us reports about how people interact with our pages and posts, such as reach, likes, comments, shares and follower counts. These reports are mostly totals and don't identify you.
From advertising. When we run ads on Facebook or Instagram, Meta tells us how the ads performed, such as how many people saw or clicked them. We choose audiences using general targeting such as location near our stores. We do not upload customer lists to Meta.
On our website. Like most sites, our hosting provider may log basic technical information such as IP address, browser type and the pages you visit.

2. How we use it

To answer your questions, comments and messages.
To publish posts and promotions about our stores.
To measure and improve our posts and ads.
To run our business, including fixing problems and preventing misuse.

We do not sell your personal information.

3. Tools and service providers

We use software tools, including automated tools and AI assistants operated on our behalf, to schedule posts, help draft replies to comments and messages, and report on results. These tools act only for Express Lane, through Meta's official business interfaces. Meta's own use of data is covered by Meta's Privacy Policy.

4. Express Perks loyalty program

The Express Perks app is covered by its own terms and privacy notice, available in the app.

5. How long we keep it

We keep messages and comments as long as they remain on our pages or as needed to respond to you and run our business. Reports are kept as totals.

6. Your choices and data deletion

You can unfollow our pages, delete your own comments, or hide our ads using your Facebook and Instagram settings. To ask us to delete messages or other information we hold about you, email spatel@heasenergy.com with the subject "Data deletion request," or call (434) 818-5929. We will confirm and complete your request within 30 days. This is also the data deletion process for our Facebook app.

7. Children

Our pages and ads are not directed to children under 13, and we don't knowingly collect their information.

8. Changes

We may update this policy. The date at the top shows when it last changed.

9. Contact

Heas Energy Services, LLC, 11551 Nuckols Road, Suite R, Glen Allen, VA 23059
spatel@heasenergy.com · (434) 818-5929